Customer Testimonials


As a family business dedicated to excellence , we are delighted to have received these comments from some of our customers.



I am writing to say thank you for a job well done.


Your company has just fitted new windows and doors and the difference was immediately noticeable.


The central heating reaches it set temperature quicker and no draughts.


Another big plus is the noise reduction.


Living on the corner of a busy road was very noisy - even at night with passing traffic every few seconds - the traffic noise is only now just noticeable.


I would like also to pass on my thanks to your fitters Paul and Brent. Their workmanship, attention to detail and cleanliness was first class and it was a pleasure to have had them working in the house.


I will definitely recommend Carter Glass to anyone thinking of having double glazing fitted and would be happy for you to show this letter to any prospective customers.


Thanks again for a job well done.


Mr Richard Shipman, Southend-on-Sea





I just wanted to quickly express my thanks and gratitude for the replacement patio doors that your team installed following my burglary just before Christmas.


Even though it was minus 2 outside, your fitters didn't bat an eyelid and they were not only quick, tidy and efficient but they also repaired a bit of my own DIY (of course I told my wife that I did it!!!).


As a result of your team's excellent workmanship, the enhanced security of the new patio doors I can confirm that we would like you to replace all the double glazing and doors in our house.


If you could let me know a convenient time for you to come back and measure up, then I'd be very grateful.


Kind regards

D Golding, Hockley



Dear Guy,


Further to your quotation for the replacement of fascia, soffits & guttering at the above address, unfortunately you have not been successful on this occasion.


I would however like to say that your friendly approach to the quote, the information provided, and the written quote, was the most professional and competitive of all the quotes that we have had.


The reason we are not going ahead, is a sudden unexpected expense, which has very seriously reduced the funds we had put aside to have this work done.


Thank you once again for your proficient attention.


Kind regards

M.E. Surry, Southend-on-Sea





I only put pen to paper in exceptional circumstances and I am pleased to say that today is one of those days.


Having left you with the keys to my house while I was abroad on business, I am truly impressed that not only have you installed high quality windows in my absence, but there is absolutley no mess or need for me to "make good".


In this day and age, it is refreshing to deal with an individual who genuinely puts customers' requirements first and provides an exceptional and professional service.


Mr Mike Abrahams, Thorpe Bay





I feel compelled to write this letter of sincere thanks.


You have recently installed my new conservatory and not only has the end result far exceeded my expectations, the whole experience went smoothly from start to finish.


Never having had a conservatory added before, I was concerned about the level of disruption, mess and stress.


However, I had absolutely no need to be concerned - from our very first conversation to the last pieces of rubbish being taken away everything went smoothly.


The level of professionalism and expertise from yourself and your fitters was nothing short of amazing.


I have already recommended you to my friends and work colleagues and will continue to do so.


Mr David Crawford, Canvey Island





Please pass on my most sincere thanks to Brent and Paul.


They have recently finished installing my new conservatory and I am over the moon with how good it looks.


Not only did they do a fantastic job, they were so friendly and I didn't feel like my house had been taken over by builders!


Miss Sara Goodman, Rochford




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